Published : Monday 1st March 2021
If your holiday has to be cancelled as a result of government restrictions related to Covid-19 we will refund any payments in full. This relates to the cottages having to close for business or guests unable to travel out of area. It does not cover the eventuality that you have to cancel if you are ill – you need your own holiday insurance for this cover.
The cottages closed until Monday 12th April 2021, when Lily Broad and Little Broad Cottages can open to single households. Trinity House remains closed until Monday May 17th 2021when a single household of up to 6 guests may stay. From Monday 21st June 2021 all remaining restrictions, we hope, will be removed. On re-opening we will continue with our Cleaning protocols as required by government.
We have previously prepared a Risk Assessment which is visited regularly. Cleaning involves a normal clean followed by disinfecting all hard surfaces with a LOG 7 disinfectant.
We email a Covid related document to all visitors during the week before you arrive and leave a similar document in the cottage. We are asking guests to assist us by stripping bedding on departure, emptying all bins and leaving all windows open.
If you have any queries or concerns with regard to Covid please do contact us.