This policy (together with any other documents we refer to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our viewsand practices regarding your personal dataand how we will treat it.
Who we are
“We” or “us” means Court House .
If you wish to contact us, please use the details on the Contact Page.
By contacting us, using our services or visiting our website, which is ownedand controlled by us (“our site”), you are acceptingand consenting to the practices described in this policy unless you inform us otherwise.
Information we collect from you
We may collectand process the following data about you:
Information you give us.
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey,and when you report a problem with our site. The information you give us may include your name, address, e-mail addressand phone number, date of birth, financial information; personal description; dietary requirements; medical conditions; allergies; dependants personal information, next of kin details, employment status/history.
Information we collect about you.
With regard to visits to our site we may automatically collect the following information:
technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser typeand version, time zone setting, browser plug-in typesand versions, operating systemand platform;
about your visit, including the full Uniform Resource Locators (URL) clickstream to, throughand from our site (including dateand time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks,and mouse-overs),and methods used to browse away from the pageand any phone number used to call our customer service number.
Information we receive from other sources.
We may receive information about you from third parties such as online travel agents or booking engines. When that data is collected from you, you should be informed by those third parties at that stage that it may be shared internally by usand combined with data collected from multiple sources.
We also work with third parties (including, for example, business partners, sub-contractors in technical, paymentand delivery services, advertising networks, analytics providers, search information providers, credit reference agencies)and may receive information about you from them.
We also receive information about you from cookies.
Uses made of the information
We use information held about you in the following ways:
Information you give to us.
We will use this information to:
notify you about changes to our service;
ensure that content from our site is presented in the most effective manner for youand for your device.
Where you have indicated to us that you are happy for us to do so, we may also use this information to:
provide you with information about other services we offer that are similar to those that you have already enquired about or receive from us;and
provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goodsand services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer,and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please leave the relevant box blank situated on the form on which we collect your data.
Information we collect about you.
Examples of how we will use this information includes (but is not limited) to;
administer our services,and for internal operations, including troubleshooting, data analysis, testing, research, statisticaland survey purposes;
improve our site to ensure that content is presented in the most effective manner for youand for your device;
allow you to participate in interactive features of our services, when you choose to do so;
keep our services, siteand premises safeand secure;
measure or understand the effectiveness of our service.
Information we receive from other sources.
We may combine this information with information you give to usand information we collect about you. We may use this informationand the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
You agree that we can share your personal information with:
our suppliersand sub-contractors for the performance of any contract we enter into with them to allow us to provide services to you,and only where they are under a duty to deal with your personal data in accordance with the law;and
anonymously, with analyticsand search engine providers that assist us in the improvementand optimisation of our site or business.
We will disclose your personal information to third parties:
in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
We are a member of Premier Cottages, a professional collective of independent luxury cottage owners. Premier Cottages promotes properties on our behalf as well as other luxury cottages. As members of Premier Cottages we would like to give them your information so that they can contact you about other quality properties that you might like. You may unsubscribe from this service at any time.
Where we store your personal data
All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict proceduresand security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will ask for your permission before collecting your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. If you have given us permission to disclose information about you to a third party, you may revoke that permission at any time by contacting us.
You have the right (subject to certain restrictions) to request any of the following; we ask that you send such requests to our contact details as listed above:
Access – to access all the personal data we hold about you;
Erasure – that we erase all personal data we hold about you, if that data is no longer being used for the purposes you have consented to or if you revoke your consent;
Portability – to copy or transfer the personal data we hold about you to another party.
Our site may, from time to time, contain links toand from the websites of our partner networks, advertisersand affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policiesand that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We will not store your data for any longer than is necessary. If you are a user of our services, then your information will be held for as long as you continue to use our services.
If you cease to use our services, your personal data will be anonymised for statistical purposes shortly after you stop using our services.
A cookie is a small file of lettersand numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recogniseand count the number of visitorsand to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by nameand remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visitedand the links you have followed. We will use this information to make our websiteand the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we useand the purposes for which we use them below:
To enable us to monitor the usage of our websiteand the success of our marketing, we use Google Analytics, which uses a variety of cookies. These are used to track visitorsand collect information about how visitors use our site. We use the information to compile reportsand to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site fromand the pages they visited.